NW-31175-7

If this error occurs, there may be a problem connecting to the server. Please try the following means and see if the situation improves:

1. Restart your PlayStation®4 console.
2. Turn off your router, wait at least five minutes, then restart it.
3. Try using a wired connection if possible. 
4. Try changing DNS settings. Configure your network settings with the number of a public DNS that is free and open to the public by companies or organisations.
5. Please try again after a while.