Warranty Services for Hong Kong
Sony Interactive Entertainment Hong Kong Limited shall subject to the Terms and Conditions for Warranty Service cause Telecom Service One Limited to provide warranty to the Product for a period of one (1) year from the original purchase date of the Product.
If you register your console online within 1 year from actual purchase date - PS5, PS4, PS Classic only - you can get extra 90 days warranty.
PlayStation®4, PlayStation®5 and PlayStation®Classic Only
Online Product Registration must be completed within 1 year from the date of purchase with actual purchase date from the original purchase invoice. Each product (i.e. each serial number) is entitled to Extended Warranty Service once only.
Extended Warranty Service shall be started immediately after the end of the original 1-year warranty period.
Service coverage, terms and conditions for Extended Warranty is same as that of the original 1-year warranty.
The Original purchase invoice must be presented upon requesting the Repair Service.
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Console sleeve printed “1-Year Extended Warranty Service” is entitled to one year extended warranty service. It doesn’t require product registration again.
Warranty period of one year extended warranty service shall be started when original one year warranty period ends.
Each product (i.e. each serial number) is entitled to a maximum warranty period of 2 years and 90 days (Online Product Registration).
The coverage of this service is same as terms and conditions for original one year warranty (Terms and Conditions for Warranty Service for PlayStation Systems).
The Original purchase invoice must be presented upon requesting the Repair Service.
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