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During some games and applications, you may find that your PlayStation®5 console's cooling fan operates louder than usual.
This is normal and simply means the fan is temporarily working at a faster rate to cool the system more effectively. We recommend following the steps below to help prevent your PS5 console from overheating:
For safety reasons, always disconnect the PS5 console's AC power cable from the rear of the system before cleaning. Use a low-powered vacuum cleaner to remove any dust that has accumulated in and around the air vents.
Please contact us for more help.
Contact our support specialists
From 1st January 2023, we will temporarily only accept payments using your wallet, which you will only be able to fund by using PlayStation Store Gift cards. For more details, go to playstation.com/croatia-currency
PlayStation Support is currently experiencing technical challenges and we are unable to respond to you at the moment. We're doing everything we can to resume our service as quickly as possible. In the meantime, find help on the Support website.
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