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Find out what to do if your PlayStation®5 console loses power or won't turn on.
Select an issue below to visit the PlayStation Repairs diagnostic tool for troubleshooting steps and to check if your PS5™ console is eligible for an under-warranty repair.
From 1st January 2023, we will temporarily only accept payments using your wallet, which you will only be able to fund by using PlayStation Store Gift cards. For more details, go to playstation.com/croatia-currency
PlayStation Support is currently experiencing technical challenges and we are unable to respond to you at the moment. We're doing everything we can to resume our service as quickly as possible. In the meantime, find help on the Support website.
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