How to fix CE-34697-9

There may be an issue with your Hard Disc Drive (HDD).

If your PlayStation®4 console failed to format the HDD:

  1. Restart your PS4® console.

  2. If your HDD is a replacement, make sure it's compatible with your PS4 console.

If your console is stuck in Safe Mode, try using the original PS4 console HDD or another compatible HDD.

If the issue continues, please visit PlayStation Repairs.

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