Sony

How to fix CE-42288-4

An error occurred while connecting to PlayStation™Network (PSN).

Please try the following steps:

  1. Try setting up your internet connection again.
  2. Turn off your router, wait at least 5 minutes, and then turn it back on.
  3. Try updating your router's firmware. (For details on how to update, contact your router vendor.)
  4. Start your PlayStation®4 console in Safe Mode and select Rebuild Database.

Need help? 

Contact our support specialists

We use cookies to personalise your experience and ads on this site and others. For more info or to change settings, .