E-82000050

1. Check the PSN status page for any service issues.
2. Make sure that your home address is entered correctly, and matches the address registered with your credit card.

• To check your home address, go to Settings > Account Management > Account Information > Address.
• To check your credit card information, go to Settings > Account Management > Account Information > Payment Methods.

1. The region/country of your credit card or PSN voucher needs to be the same as your PSN region/country. Go to Settings > Account Management > Account Information > Address, delete your home address and enter it again.

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