WS-114241-3

An error occurred connecting to the server.

Please try the following steps:

Check the PlayStation™Network status page to see if there are any server failures or if maintenance is in progress.
Restart your PlayStation®5 console.
Perform an Internet connection test by selecting Settings > Network > Test Internet Connection and check if you are connected to the Internet properly. Also, review and configure your network settings again if necessary.
Restart your router.
This may be a temporary issue. Please try again after a while.

Contact our support specialists

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