How to interact with others on PSN

Here are some things you should be aware of when interacting with other users on PlayStation™Network.

When you signed up for an account for PlayStation Network, you agreed to follow the Code of Conduct outlined in the PlayStation Network Terms of Service. 

What does the Code of Conduct say?

The Code of Conduct sets out how we expect our players to behave on PlayStation Network. The Code of Conduct helps maintain safety and inclusivity on PlayStation Network, so it’s important to keep in mind that there are consequences if you breach it. Read it very carefully and abide by it whenever you go online. 

Code of Conduct

To put our terms simply, remember to: be a team player, be kind, and be sensible. Don’t cheat, don’t threaten harm or violence, and don’t commit or advocate any illegal activity on our platform.

Remember that any inappropriate, offensive, or threatening content you say, upload, or stream can be reviewed by PlayStation Safety. If the Safety team finds that you have breached the Code of Conduct, you may be suspended from PlayStation Network.

What happens if I breach the Code of Conduct?

If you breach the Code of Conduct, we may temporarily or permanently suspend your account or your PlayStation system.

Account suspension

Account suspension means that you cannot use your account to access PlayStation Network. If you share a PlayStation system with other players, they can still access PlayStation Network on their accounts, as long as they are not suspended.

System suspension

System suspension means that no players can access PlayStation Network on the suspended PlayStation system. Learn more about suspensions and how to report inappropriate or abusive users on PlayStation Network:

Suspensions on PSN
Report content on PSN

What can I do if I am suspended from PSN?

Be sure to check your email for a message from us explaining why you have been suspended and how long the suspension will last. If your suspension is temporary, you will be able to use your account once your suspension ends. To prevent a future suspension, remember to abide by the Code of Conduct whenever accessing PSN.

You can also check your account status by visiting My Support.

My Support
Suspensions for account debt

Need help? 

Contact our support specialists

Contact PlayStation Support