This service may be undergoing maintenance.
Check the server status for failure and maintenance information.
If it is not impacted by server failure or maintenance, try the following in order:
- Reset the Internet connection settings on PlayStation®5 console and try an Internet connection test.
- Turn off your router and modem, and wait at least 5 minutes before turning it back on.
- If the above won't work, try again later as the line may be temporarily congested.