Only adults with an adult account for PlayStation™Network registered to a country/region where the program is available can join. Membership and rewards cannot be shared or transferred. For the full terms click here.

PlayStation Stars is free to join. PlayStation Stars will run periodic Campaigns - make sure your account settings are 'opted-in' to receive marketing messages about upcoming Campaigns. To check your account setting go to: www.playstation.com/sonyaccount. Then sign-in under your sign-in ID (email address) and select [Notifications]. Terms apply.

We will send you an email when you have access to PlayStation Stars. Make sure you can receive notifications about Campaigns by going to PlayStation App settings, selecting [Account Information] > [Notifications], and turning on the available settings.

Currently, the full PlayStation Stars experience – including your personalized Campaigns, Rewards Catalog, and status level – is viewable exclusively through PlayStation App.

If you have an active PlayStation Plus subscription and are a PlayStation 3 or PlayStation Vita user, then you can still join PlayStation Stars but you will only be able to earn Points when making Eligible Purchases in the PlayStation Store on your console. You won’t be able to level up your status with full game purchases on PlayStation Store using these consoles or be supported in any other way.   For the full experience with PlayStation Stars you need to use a PlayStation 4 or PlayStation 5 console.

No. You only need an adult PlayStation Network account registered to a country/region where the program is available and accept the PlayStation Stars Terms. For details on how to sign up, click here. Note: you may need a PlayStation Plus subscription to complete certain Campaigns.

Depending on the Campaigns you complete, you can earn Points or Digital Collectibles. Points can be redeemed in your Rewards Catalog for available items that may include Digital Collectibles, select game titles, and more.

The primary way to earn rewards is by completing Campaigns. Additionally, PlayStation Plus subscribers earn Points on Eligible Purchases on PlayStation Store.

In PlayStation Stars, a Campaign is a set of objectives that you can complete to earn a specified reward. Depending on the objective(s) involved, the reward may be either a Digital Collectible or Points. 

To find your full list of currently available Campaigns, check the PlayStation Stars hub on PlayStation App. Campaign offerings rotate frequently.

You may need a PlayStation Plus subscription to complete certain Campaigns and some Campaigns offer exclusive rewards for PlayStation Plus subscribers when completed.

You need to be signed into your PlayStation Network account on your console at the time of participation in a Campaign, so make sure you’re logged into your account for PlayStation Network where you joined PlayStation Stars before you start a Campaign and remain signed in at the time of your participation and completion. 

Sending you a Campaign may depend on several reasons including the type of console you have, your game ownership and completion, feature usage, and the availability of certain game titles in your country/region. 

Digital Collectibles are hand-crafted digital objects that commemorate your journey with PlayStation, from the friends you’ve made to the worlds you’ve conquered.

You can curate your Digital Collectibles shown in your Display Case in PlayStation App.

You can earn Digital Collectibles by accomplishing objectives tied to PlayStation Stars Campaigns, leveling up in your PlayStation Stars status, or using Points in your PlayStation Stars Rewards Catalog to redeem for Digital Collectibles. Digital Collectibles have differing levels of rarity and can be displayed for others to see in the Display Case tied to your PlayStation Network account.

Digital Collectibles you own can be arranged in your Display Case in PlayStation App. You have the option of sharing your display of Digital Collectibles with other PlayStation Network adult users in your privacy settings.

A Digital Collectible's rarity is shown on the Campaign details screen and the Digital Collectible’s details page.

You cannot trade or transfer Digital Collectibles.

There are two ways to earn Points in PlayStation Stars:

1. Complete a Points-earning Campaign 
2. Subscribe to PlayStation Plus* and earn Points for Eligible Purchases on PlayStation Store. 

PlayStation Plus terms apply.

View your Points balance under your player profile within PlayStation App.

Points can be redeemed in your Rewards Catalogue for available items that may include Digital Collectibles, select game titles, and more.*

Yes. Effective October 24, 2024, new Points earned will expire at the end of the month plus 12 months from the date on which they appear in your PlayStation Stars account balance. Points earned prior to October 24, 2024 will expire at the end of the month plus 24 months from the date on which they appear in your PlayStation Stars account balance.

No, you cannot give away or transfer Points.

Points earned will appear in your account shortly after completing the Eligible Purchase for PlayStation Plus subscribers or completing a Points-earning Campaign. Check your account points History for details.

Check your account Points History. If there is still an issue you can contact customer service.

Rewards Catalog items may vary based on factors such as games already owned and regional title availability. 

Yes, you can earn Points on Eligible Purchases made on PlayStation Store if you have (1) an active PlayStation Plus membership (applies for both paid or trial memberships) and (2) an active PlayStation Stars membership prior to purchase. See the PlayStation Stars Terms of Service for more information on Eligible Purchases.

Effective March 1, 2025, Points will no longer be earned on subscription payments made on PlayStation Store (including any initial or renewal subscription payments) for PlayStation Plus or any other subscription service.

Yes. Purchases excluded from earning points include adding funds to your PSN Wallet via PlayStation Store and any purchase not made on PlayStation Store including the following: those made from https://direct.playstation.com, https://gear.playstation.com/main/default or similar URLs, and any purchases of physical discs, consoles, accessories, PlayStation Gift Cards or other physical items.

Effective March 1, 2025, Points will no longer be earned on subscription payments made on PlayStation Store (including any initial or renewal subscription payments for PlayStation Plus or any other subscription service). See the PlayStation Stars Terms of Service for more information on Eligible Purchases.

You need to be signed into your account for PlayStation Network at the time of your Eligible Purchase on PlayStation Store; make sure you’re logged into the account for PlayStation Network you used to join PlayStation Stars before your make your Eligible Purchase. If you think there has been a problem applying Points to your account, please contact us here. See the PlayStation Stars Terms of Service for more information on Eligible Purchases.

Once you redeem a reward with Points, in some countries and/or regions, you have time to change your mind, cancel your purchase and get a refund. However, if you consent to immediate delivery of the digital content (such as a Digital Collectible) or immediate supply of the service, we can provide them immediately to you and limit your right to cancel those orders provided we explain to you how that affects your cancellation rights. Because most of our customers want to use their purchases straight away, we design our purchase flows to get your consent to immediate delivery of digital content and services and we provide you with clear information about how that affects your cancellation rights. So, unless your purchase is faulty, or you have other rights to cancel your order under applicable local laws, when you redeem your Points with us you will not be able to change your mind and cancel your purchase once you begin to download the content or add credit to the PSN Wallet.

Your status level reflects milestones reached in PlayStation Stars based on the number rare and above trophies earned for gameplay as well as full game purchases from the PlayStation Store. The higher your level is, the more perks and benefits you can get. 

Status levels benefits

*Subject to availability

Once you attain a status level, your status level is valid for the remainder of the calendar year plus 13 months. For example, if a member earned status Level 2 in October 2022, their Level 2 status would remain valid through that current calendar year and continue for the next 13 months until January 31, 2024. 

If you cancel your PlayStation Stars membership, you will lose access to your PlayStation Stars membership including access to Points and benefits, and your earned Points and status level will expire based on their expiration date. If you re-enroll, any activity during your cancelled membership period will not get credited to your account.

Digital Collectibles and items redeemed with Points from your PlayStation Stars Rewards Catalog are yours to keep even if you cancel your PlayStation Stars membership. You can access your Digital Collectibles and Display Case on PlayStation App.

If you breach the PlayStation Stars Terms or the PSN Terms of Service, we may take various actions including permanently or temporarily suspending your PlayStation Network Account which may affect your access to PlayStation Stars. If we suspend your PlayStation Network Account, you will not be able to earn Digital collectibles or Points, redeem Points and/or access or make use of any other PlayStation Stars additional benefits for the time of the suspension. If we suspend your PlayStation Network Account permanently, you will cease to be a PlayStation Stars Member and you will lose all Points, Digital Collectibles and additional benefits accrued to your PlayStation Stars account.