PlayStation Direct and PlayStation Store
If you purchased the game for PlayStation 5 consoles from PlayStation™Store or PlayStation Direct*, a refund will be issued back to your original payment method. Refunds will be automatic.
* Refunds for PlayStation Store and PlayStation Direct purchases may take 30-60 days to appear on your bank statement. If your original payment source was unavailable, the purchase amount will be refunded to your PSN wallet.
Steam
If you purchased the game on Steam Store you will receive a refund from Steam. Steam will send confirmation of the refund once it has been processed.