CE-109258-5

If this error appears, the connection to the server may have failed and the licence information for the content could not be confirmed.

1. Check the PlayStation™Network status page to see if there is any update information for server failure or maintenance.
2. Restart your PlayStation®5 console.
3. Turn off your router and modem and wait at least five minutes, then restart it.
4. Try Settings > Users and Accounts > Other > Restore Licences.
5. This issue may be temporary. Please wait for a while and try again.