NW-102636-8

The connection to the PlayStation™Network has timed out.

Please try the following:
  1. Review your Internet connection settings.
  2. Turn off your modem/router and wait for more than 5 minutes, then restart it.
  3. When using wireless (Wi-Fi) communication, bring PlayStation®5 close to the access point or router and make sure that there is nothing interrupting the communication between those devices.
  4. Check the game server at the developer's game website and PlayStation™Network status page.
  5. Leave for a while before performing the operation.

Need help? 

Contact our support specialists