SU-42481-9

The system software update has failed.

  1. Restart your PlayStation®4 console and try to update the system software using a wired Internet connection if possible.
  2. Select Notifications from the PS4 function area, highlight the update file and press the OPTIONS button > Delete.
  3. Next, select Settings System Software Update
  4. If you experience multiple failed downloads, please update the PS4 system software using a USB. Visit the guide below for more information.

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