Find out how to attach a disc drive to your PlayStation®5 console. Please note, the disc drive is compatible only with PS5® consoles (CFI-2000/7000 model group).
Your PS5® console detects the capabilities of your TV and automatically selects the best available resolution. You can change your resolution using the PS5 console video output settings.
Go to Settings > Screen and Video.
Select Video Output.
From here, you can view your Video Output Information or change your video output settings.
PS5 Pro console 8K output requires a screen that supports 8K at 60Hz with Display Stream compression output. Please check with the manufacturer of your screen for more information.
Configure your controller settings on your PlayStation®5 console when you want to customize settings such as the controller's speaker volume or vibration intensity.
Press the create button on your controller to open the create menu.
Select one of the following options to capture or share your gameplay.
A ) Recently created Select the thumbnail to open the Recently created card. You can view up to 15 of your most recent screenshots and video clips.
B ) Capture methods Save Recent Gameplay, Take Screenshot, Start New Recording.
C ) Broadcast Jump right into a broadcast from the create menu.
D ) Share Screen Stream your gameplay to members of your party.
E) Capture Options Change the format and resolution of your screenshots or video clips. You can include your mic's audio as well as your voice chat audio. If you have a compatible display, you can also enable 4K recording.
Select the streaming service you'd like to broadcast with.
Enter your broadcast information. When you want to include video from your camera or audio from your party, select Broadcast Options, and then customize how you broadcast.
When you're all set, select Go Live, and your broadcast starts. The broadcast card appears in the control center.
Once installed in the PS5 console, M.2 SSD storage can be used to download, copy, and launch PS5 and PS4 games, as well as media apps. This allows you to increase the storage space available to you on your PS5 console. You can freely move games between the PS5 console’s storage, a connected USB extended storage device and the added M.2 SSD storage.
Go to your Game Library, highlight the data you want to move, press the options button, and then select Move Games and Apps. If you're using both M.2 SSD storage and USB extended storage, go to the Items You Can Move to USB Extended Storage tab.
Select Move.
To play your PS5 games, you need to copy game data from your USB extended storage back to your PS5 console storage. To do this, go to your games home and select Game Library. From the Your Collection tab, you can find the games that are only saved on your USB extended storage drive labeled USB Extended Storage. Highlight the game you want to copy back, press the options button, and then select Copy. You can play PS4 games directly from USB extended storage.
When you format a USB drive, any data saved on the drive is erased. Data erased this way cannot be recovered, so be careful and make sure you do not erase important data.
USB drives that you used as USB extended storage on your PS4™ console don’t need to be re-formatted.
Go to your Game Library, highlight the data you want to move, press the options button, and then select Move Games and Apps. If you're using both M.2 SSD storage and USB extended storage, go to the Movable to USB Extended Storage tab.
Select Move
To play your PS5 games, you need to copy game data from your USB extended storage back to your PS5 console storage. To do this, go to your games home and select Game Library. From the Installed tab, you can find the games that are saved on your USB extended storage. Highlight the game you want to copy back, press the options button, and then select Copy to save it to your console storage.
You can play PS4 games directly from USB extended storage.
Android™ smartphone or tablet, iPhone, or iPad For details about system requirements, go to Google Play™ or the App Store.
PS5™ console or PS4™ console Always update your console to the latest version of the system software.
An account for PlayStation™Network Use the same account that you use for your console. If you don’t have an account, you’ll need to create one first.
High-speed internet connection As a standard, we recommend a high-speed connection with upload and download speeds of at least 5 Mbps. For best performance, we recommend a high-speed connection with upload and download speeds of at least 15 Mbps.
You can connect a DualSense™ wireless controller or DUALSHOCK®4 wireless controller to supported mobile devices for use with PS Remote Play. Please visit the guides below for more information.
To use voice chat, you'll need a microphone, such as the built-in microphone on your mobile device.
Using the PS Remote Play app, you can control your PlayStation®5 console or PlayStation®4 console from a PC or Mac connected to a high-speed network. Check your PC or Mac meets the requirements and then follow the steps below to set up Remote Play.
The minimum required connection speed for Remote Play is 5 Mbps for both upload and download. Follow the steps below to check that your connection meets these requirements.
Learn how to customize your controller settings, set up display zoom, and enable closed captions using accessibility settings on PlayStation®5 consoles.
Go to the home screen and select Settings > Accessibility.
Select an accessibility setting to enable or adjust it.
Connect your PS5® console directly to your TV/display's HDMI port.
Removing all other audio or video devices may resolve picture or sound issues.
Verify that the TV/display is on the correct channel. Confirm that your TV/display system software is up to date and that the firmware has the latest version. Refer to the manufacturer's user manual for any additional settings that may need to be enabled to support high-resolution signals.
Your PS5 console detects the capabilities of your TV and automatically selects the best available resolution. You can change your resolution using the PS5 console video output settings.
Go to Settings > Screen and Video.
Select Video Output. From here you can view your Video Output Information or change your video output settings.
Press and hold the power button for three seconds to turn off your PS5 console, then remove all cables and devices from the console.
Place the console on a soft cloth on a flat surface and remove the base or stand.
Position the console so the disc slot is on your left side.
Remove the cover from the disc drive of your PS5 console.
With the cover removed, look for black rings on the disc drive, including a circle of black plastic film. You can remove this film, or push through it to reach the screw it's covering. (Newer consoles may not have this plastic cover.)
Using a #1 Phillips or a cross-hatch screwdriver, turn the screw CLOCKWISE until the full disc is almost completely visible.
Gently remove the disc. Do not forcibly pull the disc from the disc drive.
Replace the bottom cover by positioning it slightly away (about 2cm or 3/4 inch) from the top edge and sliding it back into place. There is an audible click when the cover is secured.
PS5 Pro console 8K output requires a screen that supports 8K at 60Hz with Display Stream compression output. Please check with the manufacturer of your screen for more information.
Restart PS5 Ends Safe Mode and restarts the PS5 console normally.
Change Video Output Select Change Resolution or Change HDCP Mode. These options can be helpful when troubleshooting issues with blank screens.
Repair Console Storage This option does not erase data. Try this option if your PS5 console does not start up properly or you are having storage issues.
Update System Software Allows you to update the PS5 system software via direct download or a USB storage drive.
Restore Default Settings Restores the PS5 console to the default factory settings. Restoring default settings won’t delete content on console storage such as games, apps, screenshots, video clips, and saved data.
Clear Cache and Rebuild Database Select Clear System Software Cache if you’re experiencing system feature issues or performance drops. Select Rebuild Database to scan the drive and create a new database of all content on the system. This option is useful if you’re experiencing system feature issues or a game icon remains on Home after it has been deleted.
Reset PS5 Deletes all user data and restores the PS5 console to its original state.
Reset PS5 (Reinstall System Software) Deletes all user data and removes PS5 system software.
To allow auto-downloads and updates, set your console to stay connected to the internet when in rest mode and install update files automatically. Enable automatic downloads and make sure to leave your console in rest mode when not in use.
DualSense wireless controller device software updates are added when you update your PS5 console system software. Pair your controller and follow the on-screen instructions to update.
To start an update manually:
Go to Settings > Accessories > Controller (General).
Reinstalling the system software on your PS5 console will delete all of the data on your PS5 console. This process is often referred to as a "factory" reset, or "hard" reset.
If your PlayStation® console has been offline for a long time, or a system software update has failed, you may need to update the PlayStation 'firmware' manually in safe mode.
