How to find PS5 console serial and model numbers

Find serial and model numbers on PlayStation®5 consoles.

It's recommended that you have these numbers to hand when contacting PlayStation Support. 

If attached, remove the base to reveal the PS5 serial and model numbers.

  • The serial number is comprised of a long series of numbers and is located on the bottom of the console when positioned vertically.
  • The model number consists of the letters CFI, followed by a series of numbers and a letter. The model number is located on the bottom of the console when positioned vertically.

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