Frequently asked questions
I have a PlayStation Plus Deluxe 24-month voucher. What will happen if I redeem it?
If you do not have an active membership:
The PlayStation Plus Deluxe voucher will provide you access to PlayStation Plus Deluxe for the 24-month period as denoted on your original voucher.
If you are an existing PlayStation Plus Essential or Extra customer:
As a current PlayStation Plus Essential or Extra subscriber, if you redeem the voucher, you will be upgraded to PlayStation Plus Deluxe, and the remaining days on your existing Essential or Extra subscription will be converted to PlayStation Plus Deluxe for the length of time equivalent to the monetary value of your remaining Essential or Extra subscription and applied towards your subscription.
For example, if you have 1-month remaining on your Essential subscription and redeem your PlayStation Plus Deluxe voucher, you will be provided access to approximately 2.5 weeks of PlayStation Plus Deluxe. If you have 1-month remaining on your Extra subscription and redeem your PlayStation Plus Deluxe voucher, you will be provided access to approximately 3 weeks of PlayStation Deluxe.
If you are an existing PlayStation Plus Deluxe customer:
As a current PlayStation Plus Deluxe customer, redeeming the voucher code will add 24 months of PlayStation Deluxe to your current PlayStation Plus Deluxe subscription.
What happens after my PlayStation Plus Deluxe 24-month voucher period comes to an end?
Your PlayStation Deluxe subscription continues unless canceled, and after your initial 24-month voucher period comes to an end, your subscription will renew automatically on to a 12-month subscription at the current PlayStation Store price. If your wallet doesn't have enough funds when an automatic recurring subscription payment is due, the balance will be automatically funded from the default payment method on record to cover the subscription fee.