PLEASE READ THIS SIE APPLICATION END USER LICENSE AGREEMENT ("AGREEMENT") CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS.

THIS AGREEMENT IS BETWEEN YOU AND SONY INTERACTIVE ENTERTAINMENT INC. ("SIE").  ACCESS TO OR USE OF THE APPLICATION SOFTWARE ("APPLICATION SOFTWARE") DISTRIBUTED BY SIE FOR USE ON THE DEVICE (DEFINED BELOW) IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF THIS AGREEMENT’S TERMS.  BY USING THE APPLICATION SOFTWARE, YOU REPRESENT THAT YOU ARE CAPABLE OF ENTERING INTO A CONTRACT UNDER THE LAWS OF YOUR JURISDICTION AND AGREE TO BE BOUND BY THIS AGREEMENT’S TERMS.

You are accepting this AGREEMENT on your behalf and on behalf of other people who access or use: (i) the APPLICATION SOFTWARE on the device that you own or control and that lawfully runs the applicable versions of Microsoft Windows or Mac OS ("DEVICE"); or (ii) your account on PlayStation™Network with the APPLICATION SOFTWARE.  You are responsible for other people’s use of the APPLICATION SOFTWARE and for their compliance with this AGREEMENT’s terms.

This AGREEMENT applies to the APPLICATION SOFTWARE and any patches, updates, upgrades or new versions of that software.

NOTE: IF YOU ARE A UNITED STATES RESIDENT OR A RESIDENT OF A COUNTRY IN NORTH, CENTRAL OR SOUTH AMERICA, TO THE FULLEST EXTENT PERMITTED BY LAW, THIS AGREEMENT CONTAINS A BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER PROVISION IN SECTION 9 THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT AND WITH RESPECT TO ANY "DISPUTE" (AS DEFINED IN SECTION 9) BETWEEN YOU AND A "SONY ENTITY" (AS DEFINED IN SECTION 9).  YOU HAVE A RIGHT TO OPT OUT OF THE BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS AS DESCRIBED IN SECTION 9.

1. LICENSE GRANT

Subject to this AGREEMENT’s terms, SIE grants you a limited, non-transferable, non-exclusive, non-commercial right to use the APPLICATION SOFTWARE solely on the DEVICE.  Your rights to use previous versions of the APPLICATION SOFTWARE other than the current version of the APPLICATION SOFTWARE terminate as soon as you can receive or have the most current version of the APPLICATION SOFTWARE installed on the DEVICE.

Certain license terms for SIE-licensed, third-party software or service may require that SIE provides you with notices and license terms for that third-party software or service.  These notices and license terms are available to you at the place which SIE thinks appropriate.

All rights to use the APPLICATION SOFTWARE are granted by license only, and you are not granted any ownership rights or interests in the APPLICATION SOFTWARE.  SIE and its licensors retain all intellectual property rights in the APPLICATION SOFTWARE.  All use of or access to the APPLICATION SOFTWARE is subject to this AGREEMENT’s terms and applicable intellectual property laws.  Except as this AGREEMENT expressly grants, SIE and its licensors reserve all rights in the APPLICATION SOFTWARE.

2. RESTRICTIONS

You may not (i) lease, rent, sublicense, publish, modify, patch, adapt or translate the APPLICATION SOFTWARE, or make it available on a network to other users; (ii) reverse engineer, decompile or disassemble APPLICATION SOFTWARE, create the APPLICATION SOFTWARE derivative works; (iii) attempt to create the APPLICATION SOFTWARE source code from its object code; (iv) use any unauthorized, illegal, counterfeit or modified hardware or software with the APPLICATION SOFTWARE; (v) reinstall earlier versions of the APPLICATION SOFTWARE; (vi) violate any laws, regulations or statutes or rights of SIE or third parties in connection with your access to or use of the APPLICATION SOFTWARE; (vii) obtain the APPLICATION SOFTWARE in any manner other than through SIE’s authorized distribution methods; or (viii) exploit the APPLICATION SOFTWARE in any unlicensed manner.

These restrictions will be construed to apply to the greatest extent permitted by the law in your jurisdiction.

3. SERVICES AND UPDATES; THIRD PARTY AGREEMENTS AND CONTENT

SIE may provide you with certain APPLICATION SOFTWARE updates, upgrades or services. Some updates, upgrades or services may change your current settings, cause a loss of data or content or cause functionality or feature loss.

The APPLICATION SOFTWARE may refer to, display or provide you with links to websites or content that third parties independently operate or maintain ("Third Party Content and Links").

SIE and its affiliates do not control or direct Third Party Content and Links nor do SIE and its affiliates monitor, approve, endorse, warrant or sponsor any Third Party Content and Links.  SIE and its affiliates have no liability to you for any Third Party Content and Links.  Your reliance on any Third Party Content and Links is at your own risk, and you assume all responsibilities and consequences resulting from your reliance.

4. COLLECTION OF INFORMATION/AUTHENTICATION

In order to operate SIE’s businesses and deliver products and services, SIE may collect and retrieve information about the DEVICE and APPLICATION SOFTWARE.  This information may be used for system monitoring/diagnostics, marketing purposes and tracking user behavior anonymously.  When you sign-in to your Sony Entertainment Network account from the APPLICATION SOFTWARE, SIE may be able to link this information with your account and other information associated with your account.  Please refer to the PSN(SM) Privacy Policy for your region linked from SIE's legal documents site at https://doc.dl.playstation.net/doc/legal/index.html for further details on how this information will be used and who to contact if you have questions.

5. INTERNET CONNECTION

Some features of the APPLICATION SOFTWARE may require an Internet connection.  You are responsible for all fees incurred in connection with access to or use of the Internet.

6. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY

The APPLICATION SOFTWARE is provided "AS IS" without any express or implied warranties.  SIE, its affiliates and licensors expressly disclaim any implied warranty of merchantability, warranty of fitness for a particular purpose and warranty of non-infringement.  SIE does not warrant that operation of the APPLICATION SOFTWARE will be uninterrupted or error-free, or that the APPLICATION SOFTWARE will work properly on the DEVICES.  SIE may, at SIE’s sole discretion, discontinue supporting the APPLICATION SOFTWARE at any time, and SIE has no liability for such discontinuance.

If the APPLICATION SOFTWARE uses online servers, SIE makes no commitment to continue to make those servers available.

IN NO EVENT ARE SIE, ITS AFFILIATES AND LICENSORS LIABLE FOR ANY LOSS OF DATA, LOSS OF PROFIT, OR ANY LOSS OR DAMAGE, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, HOWEVER ARISING, AS A RESULT OF ACCESSING OR USING THE APPLICATION SOFTWARE.  SO LONG AS THIS PROVISION IS ENFORCEABLE IN YOUR JURISDICTION, THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

7. VIOLATION OF AGREEMENT; TERMINATION OF RIGHTS AND SIE REMEDIES

If SIE determines that you have violated this AGREEMENT’s terms, SIE may itself or may procure the taking of any action to protect its interests such as disabling access to or use of some or all APPLICATION SOFTWARE, termination of your access to PSN, denial of any services provided in the APPLICATION SOFTWARE, or reliance on any other remedial efforts as reasonably necessary to prevent the use of modified or unpermitted use of the APPLICATION SOFTWARE.

SIE, its affiliates and licensors reserve the right to bring legal action in the event of a violation of this AGREEMENT.  SIE may participate in governmental or private legal action or investigation relating to your use of the APPLICATION SOFTWARE.

8. EXPORT CONTROL AND COMPLIANCE WITH LAWS

The APPLICATION SOFTWARE may contain technology that is subject to certain restrictions under export-control laws and regulations.  As such, the APPLICATION SOFTWARE may not be exported or re-exported to persons and entities in violation of these laws and regulations.  You must comply with these laws when using the APPLICATION SOFTWARE.  You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

9. BINDING INDIVIDUAL ARBITRATION FOR CERTAIN RESIDENTS

The following terms in this Section 9, to the fullest extent permitted under law, only apply to you if you are a resident of the United States or a country in North, Central or South America.

The term "Dispute" means any dispute, claim, or controversy between you and SIE, Sony Interactive Entertainment LLC, any of their current or former affiliates, or any predecessor or successor entity to any of the foregoing, including Sony Computer Entertainment Inc., Sony Computer Entertainment America LLC, and Sony Interactive Entertainment America LLC ("Sony Entity") regarding use of the APPLICATION SOFTWARE, whether based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Section 9 (with the exception of the enforceability of the Class Action Waiver clause below).  "Dispute" has the broadest possible meaning that will be enforced.

If you have a Dispute (other than one described as excluded from arbitration below) with any Sony Entity or a Sony Entity’s officers, directors, employees and agents ("Adverse Sony Entity") that cannot be resolved through negotiation as required below, you and the Adverse Sony Entity must seek resolution of the Dispute only through arbitration of that Dispute according to Section 9’s terms and not litigate that Dispute in court.  Arbitration means that the Dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury.

YOU AND THE SONY ENTITIES AGREE THAT ANY CLAIM FILED BY YOU OR BY A SONY ENTITY IN SMALL CLAIMS COURT IS NOT SUBJECT TO THE ARBITRATION TERMS CONTAINED IN THIS SECTION 9.

IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN THIS SECTION 9, YOU MUST NOTIFY SIE IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU ACCEPT THIS AGREEMENT.  YOUR WRITTEN NOTIFICATION MUST BE MAILED TO SONY INTERACTIVE ENTERTAINMENT INC. CARE OF SONY INTERACTIVE ENTERTAINMENT LLC, 2207 BRIDGEPOINTE PARKWAY, SAN MATEO, CA 94404, ATTN: LEGAL DEPARTMENT - WAIVER AND MUST INCLUDE: (I) YOUR NAME, (II) YOUR ADDRESS, (III) YOUR SIGN-IN ID, IF YOU HAVE ONE, AND (IV) A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ENTITY THROUGH ARBITRATION.

IF YOU HAVE A DISPUTE WITH ANY SONY ENTITY, YOU MUST SEND WRITTEN NOTICE TO SONY INTERACTIVE ENTERTAINMENT INC. CARE OF SONY INTERACTIVE ENTERTAINMENT LLC, 2207 BRIDGEPOINTE PARKWAY, SAN MATEO, CA 94404, ATTN: LEGAL DEPARTMENT - DISPUTE RESOLUTION TO GIVE THE ADVERSE SONY ENTITY AN OPPORTUNITY TO RESOLVE THE DISPUTE INFORMALLY THROUGH NEGOTIATION.

You agree to negotiate resolution of the Dispute in good faith for no fewer than 60 days after you provide notice of the Dispute.  If the Adverse Sony Entity does not resolve your Dispute within 60 days from its receipt of notice of the Dispute, you or the Adverse Sony Entity may pursue your claim in arbitration pursuant to the terms in this Section 9.

ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION, UNLESS BOTH YOU AND THE ADVERSE SONY ENTITY SPECIFICALLY AGREE TO DO SO IN WRITING FOLLOWING INITIATION OF THE ARBITRATION.

If you or the Adverse Sony Entity elect to resolve your Dispute through arbitration, the party initiating the arbitration proceeding may initiate it with the American Arbitration Association ("AAA"), www.adr.org, or JAMS www.jamsadr.com.  This Section 9’s terms govern if they conflict with the rules of the arbitration organization that the parties select.

The Federal Arbitration Act ("FAA") governs the arbitrability of all Disputes involving interstate commerce.  However, applicable federal or state law may also apply to the substance of a Dispute.  For claims of less than $75,000, the AAA’s Supplementary Procedures for Consumer-Related Disputes ("Supplementary Procedures") apply, including the schedule of arbitration fees set forth in section C-8 of the Supplementary Procedures, for claims over $75,000, the AAA’s Commercial Arbitration Rules and relevant fee schedules for non-class action proceedings apply.

The AAA rules are available at www.adr.org or by calling 1-800-778-7879.  Further, if your claims do not exceed $75,000 and you provided notice to and negotiated in good faith with the Adverse Sony Entity as described above, and if the arbitrator finds that you are the prevailing party in the arbitration, you will be entitled to recover reasonable attorneys’ fees and costs as determined by the arbitrator, in addition to any rights to recover the same under controlling state or federal law afforded to the Adverse Sony Entity or you.

The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party.  The arbitrator’s award will be binding and final, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.

You or the Adverse Sony Entity may initiate arbitration in either San Mateo County, California or the county in which you reside.  If you select the county of your residence, the Adverse Sony Entity may transfer the arbitration to San Mateo County if it agrees to pay any additional fees or costs you incur as a result of the change in location as determined by the arbitrator.

If any clause within this Section 9 (other than the Class Action Waiver clause above) is illegal or unenforceable, that clause will be severed from this Section 9, and the remainder of this Section 9 will be given full effect.  If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Section 9 will be unenforceable, and the Dispute will be decided by a court.

This Section 9 survives this AGREEMENT’s termination.

10. GOVERNING LAW AND VENUE

If you reside in Japan or country/area located in East Asia or Southeast Asia, this AGREEMENT is governed by, construed and interpreted in accordance with the laws of Japan except for its conflict of law rules.  Any dispute arising under or in relation to this AGREEMENT shall be exclusively submitted to the Tokyo District Court in Tokyo, Japan.

If you reside in Europe, Africa, Australia and Oceania, Middle East, India or Russian Federation, this AGREEMENT is governed by, construed and interpreted in accordance with English Law except for its conflict of law rules.

If you reside elsewhere, this AGREEMENT is governed by, construed and interpreted in accordance with the laws of the State of California except for its conflict of law rules. If you are a resident of the United States, any Dispute not subject to arbitration and not initiated in small claims court must be litigated in a court of competent jurisdiction in either the Superior Court for the State of California in the County of San Mateo or in the United States District Court for the Northern District of California.

11. GENERAL LEGAL

You are bound by this AGREEMENT’s most current version.  SIE may modify this AGREEMENT’s terms at any time.  To access a printable, current version of this AGREEMENT, go to https://doc.dl.playstation.net/doc/legal/index.html.  Please check this URL from time to time for changes to this AGREEMENT.  Your continued access to or use of the APPLICATION SOFTWARE will signify your acceptance of the latest version of this AGREEMENT.

If any provision of this AGREEMENT is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of this AGREEMENT are not affected or impaired in any way.  You acknowledge that your breach of this AGREEMENT would cause irreparable injury to SIE for which monetary damages would not be an adequate remedy and that SIE is entitled to equitable relief in addition to any other remedies it may have under law.

This AGREEMENT constitutes the entire AGREEMENT between you and SIE with respect to the APPLICATION SOFTWARE and supersedes all prior or contemporaneous understandings regarding its subject matter.  No failure to exercise and no delay in exercising any right under this AGREEMENT operate as a waiver of that right.  SIE may assign any of its rights under this AGREEMENT, including its rights to enforce this AGREEMENT’s terms to any SIE affiliate.

12. CONTACT.

If you have any questions or complaints regarding the APPLICATION SOFTWARE, please contact our support team listed at https://www.playstation.com/support/.

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